Rufas D' Gracion

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Founder - Lead Me Chaperone.!

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Join date: Feb 29, 2024

About

"Currently in the lead" Assistant Manager Operations - Srilankan Airlines Global Contact Center, Scicom Lanaka (Pvt) Ltd, Colombo 03, Srilanka. Animator - St. Eugene De Mazenod Club, Our Lady of Sorrows Church, Colombo 13, Srilanka.

About Rufy

Rufas Dilshan Gracion, affectionately known as Rufy, is the founder of LeadMeChaperone, a platform dedicated to exploring and sharing insights on leadership. With over 13 years of experience in the airlines, travel, and tourism industry, Rufy has honed his skills in managing contact centres and BPO processes, leading teams, and driving operational excellence.

Education and Professional Qualifications

Rufy holds a Post Graduate Diploma (PGD) in Strategic Management and Leadership from the European Nations Campus, a program regulated by OTHM-UK. His continuous professional development includes a range of certifications and training sessions from BCD Travel, Scicom Education Group, IAA - International Aviation Academy, and others. These sessions cover various topics such as leadership skills, customer service, compliance, and security awareness.

Work Experience

Rufy's extensive career includes roles such as Assistant Manager Operations at Scicom Lanka Pvt Ltd, Senior Corporate Travel Consultant at BCD Travel APAC Service Centre, and Team Leader at Hellocorp (Pvt) Ltd. His responsibilities have spanned supervising operations, managing customer service processes, and leading teams for projects like the Sri Lankan Airlines Global Contact Centre and the Ministry of Health Covid-19 Call Centre.

Leadership and Extra-Curricular Activities

Beyond his professional achievements, Rufy is deeply involved in various leadership and extra-curricular activities. He has served as President, Secretary, and Coordinator for the Archdiocesan (Colombo) Tamil Youth Apostolate, and has been an active member of several church-based youth organizations. His commitment to community service and leadership development is evident through his participation in national and international youth assemblies and his role as a translator for the National (Sri Lanka) Catholic Youth Federation.

Personal Interests

Rufy's passion for leadership and continuous learning is reflected in his blog, where he shares insights and experiences to inspire and guide others on their leadership journey. His dedication to his community and his profession makes him a unique voice in the world of leadership and personal development.

Posts (26)

Jun 26, 2026 ∙ 1 min

Join Our "Lead to Write" Team!

Are you passionate about writing and eager to inspire others? We are excited to announce an opportunity for talented individuals to join our blog as contributors in our new category, "Lead to Write." In this category, we aim to encourage aspiring authors by sharing valuable insights, tips, and resources. We are looking for writers who can create engaging content that focuses on: Author Spotlights: Highlighting the journeys and works of established and emerging authors. Writing Tips: Offering...

Jun 18, 2026 ∙ 2 min

The Power of Reading: How It Improves Concentration and Focus (Chapter 03)

(Series 02 - The Transformative Power of Reading for Personal and Professional Growth) Reading is not just a fun way to spend our free time; it also has many benefits for our minds. In this article, we will explore how reading can improve our concentration and ability to focus. Let’s dive into the wonderful world of books and discover how they can help us! Reading and Deep Focus When we read, our brains enter a special state called "deep focus." This means that we become so absorbed in the...

Jun 9, 2026 ∙ 2 min

Join Our "Lead to Celebrate" Team!

Are you a storyteller with a knack for capturing the essence of special days? We are thrilled to announce an exciting opportunity for creative individuals to join our blog as contributors in our new category, "Lead to Celebrate." In this category, we invite writers to explore and share the significance of various special days, whether they are personal milestones, cultural celebrations, or unique observances. We are looking for contributors who can craft engaging narratives that focus on:...